Experience Documentation That Works | The 9th Floor Blog
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Experience Documentation That Works: Stop Getting Rejected

You've been doing electrical work for 15 years. You can wire a building blindfolded. You've managed crews, completed hundreds of projects, and built a solid reputation.

Then the CSLB rejects your application because your experience documentation is "insufficient."

This is the most frustrating part of the licensing process—and the most common reason applications get delayed or rejected.

60%
of application delays are caused by experience documentation issues

Why the CSLB Is So Picky About Experience

The CSLB requires four years of journey-level experience in your classification because they need to know you can actually do the work safely and competently.

But here's the problem: You know you have the experience. The CSLB doesn't—until you prove it.

They're not going to take your word for it. They need verifiable documentation from people who can confirm you did the work.

Top 10 Reasons the CSLB Rejects Experience Documentation

  • Verifier is a family member (spouse, parent, sibling)
  • Former employer is out of business and can't be reached
  • Job descriptions are too vague ("helped with construction")
  • Experience doesn't match the classification being applied for
  • Dates don't add up to four years
  • Verifier's contact information is wrong or outdated
  • Experience is all self-employment with no proper documentation
  • No original signatures on verification forms
  • Verifier refuses to confirm when CSLB calls
  • Experience was gained while unlicensed and doing work requiring a license

What "Journey-Level Experience" Actually Means

This is where people get confused. Journey-level doesn't mean:

  • "I've been around construction for years"
  • "I helped my uncle on weekends"
  • "I managed projects" (unless you also did hands-on work)

Journey-level means:

  • You performed the actual skilled work of your trade
  • You worked under the supervision of a licensed contractor or journey-level tradesperson
  • You had the knowledge, skills, and ability to work independently on tasks within your trade
  • You did this work for at least four years (full-time equivalent)

Important: Part-time work counts, but you need to calculate it correctly. Two years of half-time work = one year of full-time experience. The CSLB looks at hours worked, not just calendar time.

The Right Way to Document Experience

Step 1: Make a Complete Work History List

Before filling out any forms, create a comprehensive list:

  • Every employer you worked for doing work in your classification
  • Exact dates of employment (month/year you started and ended)
  • Hours per week you worked (be honest—part-time is fine)
  • Specific tasks you performed (the more detail, the better)
  • Supervisor or employer name and current contact information
  • Whether they're still reachable (this is critical)

Step 2: Identify Who Can Verify Your Experience

Good verifiers:

  • Licensed contractors you worked for
  • Direct supervisors who observed your work daily
  • Foremen or lead workers who can attest to your skills
  • Business owners or project managers you worked under

Bad verifiers (CSLB will reject):

  • Spouse, parents, siblings, children
  • Friends who weren't your supervisors
  • Co-workers at the same level as you
  • People who can't be reached or verified
  • Anyone who didn't directly supervise or employ you

Pro Tip: Before you submit your application, call each verifier and confirm: (1) They remember working with you, (2) They'll answer the phone when CSLB calls, (3) Their contact information is current. This one step prevents 50% of rejections.

Step 3: Fill Out Form 13A-3 Correctly

This is the Experience Certification form. Here's how to do it right:

Section 1: Your Information
Use your legal name exactly as it appears on your application. No nicknames.

Section 2: Employer/Verifier Information
Include current phone, address, and email. If the company is out of business, you need to find the owner or supervisor's current contact info.

Section 3: Experience Details
This is where most people fail. Don't write "general construction work." Be specific:

✗ BAD - Too Vague

"Worked on construction sites doing various electrical tasks. Helped with installations and repairs."

✓ GOOD - Specific and Detailed

"Installed electrical service panels, ran conduit and pulled wire for commercial and residential projects, terminated outlets and switches, installed lighting fixtures, performed rough-in and finish electrical work per NEC code, troubleshot electrical systems, read and interpreted electrical blueprints."

✗ BAD - Not Journey-Level

"Managed construction projects and supervised crews."

✓ GOOD - Shows Hands-On Work

"Performed framing, concrete work, installed drywall and insulation, rough and finish carpentry, managed job sites and supervised laborers while also performing journey-level carpentry work daily."

Special Cases: How to Document Tricky Situations

Self-Employment Experience

Self-employed experience is harder to verify but not impossible. You'll need:

  • Client names and contact information (the CSLB will call them)
  • Copies of contracts or work agreements
  • Invoices showing detailed work performed
  • Photos of completed projects
  • Building permits pulled (if applicable)
  • Business licenses or tax records showing you operated a business

Warning: If you were doing work that required a contractor's license while unlicensed, that experience may not count. Be careful how you document this.

Out-of-State Experience

Experience gained in other states is acceptable, but:

  • Your verifier must still be reachable by phone
  • The work must be comparable to California requirements
  • All the same verification rules apply
  • Make sure your verifier knows they may get a call from California

Employers Who Are Out of Business

This is common and fixable:

  • Track down the former owner or supervisor—use LinkedIn, Facebook, Google
  • Get their current phone number and address
  • Explain you need them to verify your past employment
  • Have them sign the verification form with their current contact info

Struggling With Experience Documentation?

We review your work history and help you document it correctly before you submit. Our clients' applications rarely get rejected for experience issues.

Get Help With Documentation See Our Services

Experience Gained While Working for Family

If you worked for a family member's company, you need to be strategic:

  • Don't use the family member as a verifier
  • Instead, use a non-family supervisor, foreman, or project manager who worked at that company
  • Or use clients, general contractors, or inspectors who observed your work
  • The key is finding someone unrelated to you who can verify your skills

The CSLB Verification Process: What Actually Happens

After you submit your application, here's what the CSLB does:

1. Initial Review
They check if your forms are complete and make sense on their face.

2. Phone Verification
They call your verifiers. Sometimes multiple times. If they can't reach someone after 2-3 attempts, they may reject that portion of your experience.

3. Questions They Ask Verifiers
- Did [your name] work for you?
- What dates did they work?
- What type of work did they do?
- Were they capable of performing journey-level work?
- Would you hire them again?

4. Red Flags They Look For
- Verifier seems uncertain or doesn't remember you
- Dates don't match what you claimed
- Work description doesn't match your classification
- Verifier relationship to you seems suspicious

Smart Move: Give your verifiers a heads-up that the CSLB will be calling. Send them a copy of what you wrote about your work so they can refresh their memory. This simple courtesy drastically improves your chances.

Common Mistakes That Delay Applications for Months

Mistake 1: Using One Verifier for All Your Experience
If you worked for five different companies over ten years, don't try to squeeze it all into one verification form. Use multiple verifiers to document different periods of your career.

Mistake 2: Rounding Up Your Experience
Don't claim four years if you only have three years and ten months. The CSLB will check, and you'll get rejected. Wait until you actually have four years.

Mistake 3: Being Vague to Cover Multiple Classifications
If you're applying for B-General Building, don't just say "construction work." Specify framing, concrete, finish work, etc. Vague descriptions get rejected.

Mistake 4: Forgetting About the Journey-Level Requirement
Two years as a laborer plus two years as a skilled tradesperson might not equal four years of journey-level experience. The CSLB looks at skill level, not just time on job sites.

Mistake 5: Using Outdated Contact Information
If your verifier's phone number doesn't work, your experience won't count. Verify every contact before you submit.

Your Experience Documentation Checklist

Before you submit, verify every item on this list:

  • I have documented at least four years of full-time equivalent journey-level experience
  • All verifiers are non-family members who directly supervised or employed me
  • I have called each verifier to confirm they'll answer CSLB's call
  • All contact information is current (phone, address, email)
  • My job descriptions are specific and detailed, not vague
  • My experience matches the classification I'm applying for
  • All dates are accurate and add up correctly
  • I have original signatures on all Form 13A-3s (no copies)
  • If I have self-employment experience, I have supporting documentation
  • I've alerted verifiers that CSLB will be calling in 2-4 weeks

What to Do If Your Experience Gets Rejected

If the CSLB rejects your experience documentation, don't panic. You usually get one chance to fix it:

1. Read the rejection letter carefully. It will tell you exactly what was insufficient.

2. Address the specific issue. If one verifier couldn't be reached, find an alternative verifier for that time period.

3. Submit corrected documentation within the deadline (usually 90 days).

4. Include a cover letter explaining what you've changed and why it now meets requirements.

Pro Tip: If you're rejected once, consider hiring help for the resubmission. Getting rejected twice usually means starting over with a new application and new fees.

Document your experience right the first time. Your license depends on it.

— Danny & Sierra
Cofounders, The 9th Floor LLC

🌐 the9thfloor.com | 📧 support@the9thfloor.com

Not sure if your experience documentation is solid? Send it to us for review before you submit. We'll tell you exactly what needs to be fixed.