FAQ | The 9th Floor

❓ Frequently Asked Questions

Your Complete Guide to California Contractor Licensing

📝 Getting Started & Eligibility

What are the basic requirements to get a California contractor license?
To qualify for a California contractor license, you must: be at least 18 years old, have four years of journey-level experience in your trade (or a combination of education and experience), pass both the Law & Business exam and your trade-specific exam, submit fingerprints for a criminal background check, demonstrate financial solvency (typically $2,500 in operating capital), and obtain a $25,000 contractor license bond. Additionally, you'll need to form a business entity or operate as a sole proprietor, and provide workers' compensation insurance or exemption.
How do I prove my work experience?
Experience is documented on the CSLB application using detailed work history forms. For each position, you must provide: employer name and contact information, dates of employment, specific duties performed, percentage of time spent on different tasks, and your job title. The qualifying individual (RME) needs four years of journey-level experience, which means working under supervision or direction in the trade, not just laboring. CSLB may contact your employers to verify, so ensure all information is accurate and truthful. Self-employment can count but requires additional documentation like contracts, invoices, and project photos.
Can education substitute for work experience?
Yes, but only partially. Education can substitute for up to 3 years of the required 4 years of experience. Each year of relevant post-high school education equals one year of experience, up to the maximum. For example, a 4-year degree in construction management could substitute for 3 years, but you'd still need at least 1 year of actual work experience. The education must be directly related to your classification. Trade school programs, apprenticeships, and college degrees in relevant fields may all qualify. You'll need to submit official transcripts with your application.
What's the difference between owner and qualifier?
The owner is the person or entity that owns the business and holds the contractor license. The qualifier (officially called the Responsible Managing Employee or RME) is the individual whose experience and exam passage support the license. These can be the same person (owner-qualifier) or different people. If different, the qualifier must have genuine authority and active involvement in the company's contracting operations – they can't just be a "license for hire." The qualifier is responsible for supervising all construction work and ensuring code compliance. If the qualifier leaves the company, the license becomes inactive until a new qualifier is designated.
Do I need to register a business name to apply?
No, you don't need to register a business name before applying for your license. However, you must designate the business name on your license application. You can use your personal name as your business name (John Smith, or John Smith Construction). If you want to use a fictitious business name (DBA - Doing Business As), you should file it with your county clerk's office either before or shortly after applying. If forming an LLC or Corporation, you must register with the California Secretary of State before your license can be issued. The business name on your license will appear on all permits and contracts.
How long does the application process take?
From submitting a complete application to receiving your license typically takes 8-12 weeks if you pass both exams on the first attempt. The timeline breaks down as: Application processing and approval: 4-8 weeks. Scheduling and taking exams: 2-4 weeks. Receiving exam results: 2-4 weeks. Final license issuance after passing: 2-4 weeks. However, incomplete applications, background issues, or failing exams can extend this significantly. You can speed up the process by ensuring your application is complete and accurate, scheduling exams promptly after approval, and passing both exams on the first attempt.
Can I work while waiting for my license?
Yes, but with restrictions. You can work as an employee for a licensed contractor without limits. However, you cannot operate your own contracting business, bid on projects, or pull permits until your license is issued. You also cannot perform work that requires a license (anything over $500 total value of labor and materials). Violating these restrictions can result in fines and potentially jeopardize your license application. If you're a current business owner waiting for your license, you may be able to continue some operations if you have another qualifying license holder or if your projects are all under the $500 threshold, but this is risky and not recommended.
What if I have a criminal record?
A criminal record doesn't automatically disqualify you, but CSLB reviews each case individually. They consider: the nature and severity of the crimes, how long ago they occurred, evidence of rehabilitation, and whether the crimes relate to contracting work. Minor offenses or old convictions generally don't prevent licensing. However, certain crimes (especially fraud, theft, or contractor-related crimes) may delay or deny your application. Be completely honest on your application – failing to disclose convictions is grounds for denial even if the conviction itself wouldn't have been disqualifying. If you have concerns, consider consulting with an attorney who specializes in professional licensing before applying.

📝 The Examination Process

What is the passing score for the contractor exam?
You must score at least 72% on both the Law & Business exam and your trade-specific exam to pass. Each exam is scored independently. If you pass one exam but fail the other, you only need to retake the failed portion – your passing score remains valid. The 72% threshold is firm – a score of 71% is a fail. The exams are not curved or adjusted based on difficulty. While 72% may seem achievable, remember these are comprehensive exams covering years of knowledge and experience, making them quite challenging.
How long are the exams and what format are they?
Both exams are multiple-choice with four answer options (A, B, C, D). The Law & Business exam has 120 questions with a 5-hour time limit (2.5 minutes per question). Trade exams typically have 100-120 questions (varies by classification) with a 5-hour time limit. Questions are presented in a printed booklet, and you mark your answers on a separate bubble answer sheet using a #2 pencil. The answer sheet is machine-scored. You cannot use computers or electronic devices during the exam. Both exams must be taken at PSI testing centers – not at home or online.
Can I bring reference books to the exam?
Yes! You can bring CSLB-approved reference materials listed on their website for your specific classification. This is a huge advantage – use it wisely. Books must be in original condition with no highlighting in study guides, though you can highlight in actual code books, tab pages, and make notes in margins. You cannot bring photocopies, printed materials, or handwritten notes. Commonly approved references include: California building codes, electrical codes, plumbing codes, mechanical codes, and trade-specific reference books. Check CSLB's current approved reference list for your classification before the exam as the list is updated periodically.
Important: Organize your reference books before the exam with tabs and bookmarks. Knowing where to find information quickly is crucial for effective use during the limited exam time.
What topics are covered on the Law & Business exam?
The Law & Business exam covers: California contractor license law and business practices (25-30%), construction contracts and contract law (15-20%), financial management including job costing, bidding, and accounting (20-25%), safety regulations including OSHA and Cal/OSHA requirements (15-20%), labor laws including wages, workers' compensation, and employment law (10-15%), liens and bond requirements (5-10%), and environmental regulations and building codes (5-10%). The exam tests both legal knowledge and practical business management skills that every contractor should have regardless of their specific trade.
What happens if I fail the exam?
If you fail, you'll receive a detailed score report within 2-4 weeks showing your performance by content area. This report is valuable – it tells you exactly where to focus your retake preparation. You can retake failed exam(s) as many times as needed during your 18-month application validity period. Each retake requires paying the exam fee again ($150 per exam section). Typical wait times to reschedule are 2-4 weeks but can vary based on testing center availability. Many contractors don't pass on their first attempt – the exams are genuinely difficult. Use the score report to create a targeted study plan and most people pass on their second or third attempt.
How long does it take to get exam results?
Exam results are typically mailed to your address of record 2-4 weeks after your test date. You can also check your status online through your CSLB account portal, which may update slightly faster than mail delivery. The wait time can feel long, but CSLB processes thousands of exams and the scoring process takes time. Once you pass both exams and all other licensing requirements are satisfied (bond, insurance, fees), your license is typically issued within 4-6 additional weeks. You cannot start contracting work requiring a license until the license is officially issued – passing the exam alone doesn't authorize you to work.
Can I take both exams on the same day?
While it's technically possible to schedule both exams on the same day (or consecutive days), it's generally not recommended. Each exam is 5 hours long and mentally exhausting. Taking both in one day means 10 hours of intense testing, which significantly increases the likelihood of poor performance due to fatigue. Most successful candidates schedule their exams a few days apart to allow for rest and final review between tests. However, if you live far from a testing center or have tight scheduling needs, taking them close together might be necessary – just be prepared for the mental endurance required.
What's the pass rate for the contractor exams?
Overall pass rates for contractor exams typically range from 50-65% depending on the classification and exam section. The Law & Business exam generally has a slightly higher pass rate than most trade exams. However, these statistics include many unprepared candidates who don't study adequately. With proper preparation – comprehensive study program, practice exams, understanding reference materials, and adequate study time – your individual odds of passing are significantly higher than the overall statistics suggest. Thousands of contractors successfully pass these exams each year with proper preparation.

💼 Business Structure & Operations

Should I operate as a sole proprietor, LLC, or corporation?
Each business structure has distinct advantages and disadvantages. Sole Proprietorship: Simplest and cheapest to set up, easiest tax filing (Schedule C), but offers NO liability protection – your personal assets are at risk if sued. Single-member LLC: Provides personal liability protection (your personal assets are generally protected from business lawsuits), maintains simple tax filing like sole proprietorship, moderate setup costs ($800 annually in CA), flexible management. Corporation (C-Corp or S-Corp): Maximum liability protection, may offer tax advantages depending on circumstances, more complex administration and accounting requirements, higher costs. Most contractors choose LLC for the balance of protection and simplicity. However, your specific situation (assets at risk, business plans, tax situation) should guide your choice. Consult with an attorney and accountant to make the best decision.
What is a Responsible Managing Employee (RME) and do I need one?
The RME is the qualified individual whose experience and exam passage support the contractor license. They must be actively involved in the company's contracting operations – not just a name on paper. The RME's responsibilities include: supervising construction operations, ensuring all work meets code requirements, making technical and administrative decisions, and maintaining general knowledge of all projects. If you own the business and have the experience and passed the exams, you serve as your own RME. If you lack experience or didn't pass the exams, you can hire a qualified RME. However, they must have genuine authority and involvement in operations – "licensing your license" schemes where RMEs have no real involvement are illegal and will result in license revocation. If your RME leaves, your license becomes inactive until you designate a replacement.
Do I need workers' compensation insurance if I'm the only employee?
In California, if you're a sole proprietor with no employees, you can file for workers' compensation exemption (no insurance needed). However, the moment you hire anyone – even a part-time worker, temporary helper, or subcontractor without their own workers' comp – you must obtain coverage immediately. Many contractors maintain coverage even when working solo because: general contractors often require it for subcontract work, it provides protection if you're injured on the job, and you won't have gaps in coverage when you do hire help. If you form an LLC or corporation, you may be required to carry workers' comp even if you're the only worker, as you're technically an employee of the business. The rules are complex and penalties for non-compliance are severe, so consult with an insurance agent or attorney.
Can I have multiple license classifications?
Yes! You can hold multiple classifications under one license. You'll need to qualify for each classification separately by meeting experience requirements and passing the respective trade exam. The process: Apply for an additional classification to your existing license, document experience in the new trade (4 years journey-level), pass the trade-specific exam for that classification (you don't retake Law & Business). Many contractors hold multiple related classifications – for example, a general contractor (B license) plus specific specialty classifications, or multiple C-license specialties. Each additional classification expands the scope of work you can legally perform and bid on. There's typically a fee for adding classifications ($150-200), but it's much simpler than obtaining an entirely new license.
What work can I do without a contractor license?
In California, you can perform work totaling less than $500 in combined labor and materials without a contractor license (this includes all work on a project, not per job or per visit). You can also work as an employee for a licensed contractor with no dollar limit. Certain minor repairs or maintenance may not require a license depending on local jurisdiction. However, most residential or commercial contracting, new construction, additions, remodels, or substantial repairs require proper licensing. Working without a required license carries severe penalties: criminal charges (misdemeanor, up to 6 months jail and $5,000 fine), inability to sue for payment or file liens, administrative penalties from CSLB, and potential civil lawsuits. The $500 threshold is extremely low and most legitimate contracting work exceeds it. Don't risk your future business and freedom – get properly licensed before operating as a contractor.
How much does it cost to get a contractor license?
Total cost to obtain a California contractor license typically ranges from $2,000 to $4,000, including: Initial application fee: $450, Exam fees: $300 ($150 each for Law & Business and Trade exams), Fingerprinting/background check: $50-100, Initial license fee (if approved): $200, Contractor bond: $200-400 annually depending on credit, General liability insurance: $500-2,000+ annually depending on coverage and trade, Workers' compensation or exemption: varies widely. Additional potential costs: Business entity formation (LLC/Corp): $800-1,500 if not using an attorney, Study materials and courses: $200-500, Exam retake fees if needed: $150 per exam. While the upfront costs are significant, they're an investment in your legitimate contracting business and are tax-deductible business expenses.
What's the difference between a contractor bond and insurance?
These are completely different protections serving different purposes. Contractor Bond ($25,000 required): Protects consumers and the state, not you. It's a financial guarantee that you'll fulfill contract obligations and comply with laws. If you violate contracting laws or breach a contract, consumers can make claims against your bond. You're then required to repay the bond company. Cost: typically $100-200 annually. General Liability Insurance: Protects YOU and your business from lawsuits related to bodily injury or property damage. If your work damages a client's property or someone is injured on a jobsite, insurance covers defense costs and settlements/judgments. This is essential financial protection for your business. Cost varies widely by coverage amount and trade. Workers' Compensation Insurance: Covers medical costs and lost wages if employees are injured on the job. Protects both employees and your business from lawsuits. Required whenever you have employees. You need ALL of these – they serve different essential functions.
Can I operate in other states with my California license?
Generally, no. Contractor licenses are state-specific and California's license is only valid for work performed in California. Most other states require their own separate contractor license with different testing and experience requirements. However, some states have reciprocity agreements allowing easier licensing for contractors licensed in other states, though California has very limited reciprocity. If you want to work across state lines, you'll need to: research the other state's licensing requirements, apply for that state's license (often requiring new exams and documentation), maintain separate bonds and insurance for each state, and comply with each state's specific contracting laws and regulations. Some contractors maintain multiple state licenses if they work in border areas or multiple markets, but it requires significant investment in time and money.

🔄 License Maintenance & Renewal

How often do I need to renew my license?
California contractor licenses must be renewed every 2 years on the anniversary of your original license issue date. The renewal fee is $450. You'll need to provide updated workers' compensation information (policy or exemption), maintain your contractor bond in good standing, update any changes in business structure or personnel, and pay any outstanding fines or judgments. CSLB will send renewal notices to your address of record approximately 90 days before expiration. Failing to renew on time results in penalties ($50-250 depending on how late), potential license suspension, and inability to pull permits or bid on work. You can renew up to 90 days before expiration. Always keep your address current with CSLB to ensure you receive renewal notices.
Are there continuing education requirements?
Currently, California does NOT require continuing education courses for contractor license renewal. However, this doesn't mean ongoing education isn't valuable or necessary. Building codes, safety regulations, environmental requirements, and construction techniques constantly evolve. Staying updated is essential for: providing quality service to clients, maintaining competitiveness, avoiding code violations, reducing liability risks, and keeping insurance premiums lower. Many contractors voluntarily attend: code update classes, safety training programs, trade-specific technical courses, business management seminars, and manufacturer product training. Industry associations often provide excellent continuing education opportunities. Even though it's not required, treating your professional education as ongoing rather than complete after getting licensed will benefit your business tremendously.
What happens if I let my license expire?
If your license expires, you cannot legally perform contracting work, pull permits, or bid on projects. The consequences depend on how long it's expired: 0-90 days: Late renewal with penalties ($50-250), license can be reinstated relatively easily. 91 days-5 years: License becomes delinquent. You can still renew by paying accumulated renewal fees plus penalties. After 5 years: License is cancelled. You must start over with a new application, new experience documentation, and retake both exams. This is extremely costly and time-consuming. You also face potential legal consequences if you performed any contracting work while your license was expired – this is considered contracting without a license. Set calendar reminders well before your renewal date. Consider setting your license renewal fee aside regularly so funds are available when needed.
What happens if I change my business structure?
Any change in business structure must be reported to CSLB within 90 days using the appropriate forms. Common changes include: Changing from sole proprietor to LLC/Corporation: Requires filing an Application to Change Business Name and Structure form, potentially adding new personnel if business officers change, updating bond and insurance to reflect new business entity. Changing business name: File Change of Name form, update bond and insurance, update business registration with appropriate agencies. Changes in officers, partners, or RME: File appropriate personnel change forms, new RME must qualify with experience and exam if replacing previous RME. Some changes require CSLB approval before implementation. Failing to report changes within 90 days can result in penalties, citations, or license suspension. Always contact CSLB before making major business structure changes to understand requirements and ensure continuous license validity.
Can I put my license in inactive status?
Yes, you can request inactive status if you're temporarily not performing contracting work. Benefits: Lower renewal fee (typically $200 vs $450), no need to maintain bond or workers' comp insurance, license number is preserved. Limitations: You cannot perform any contracting work, pull permits, bid on projects, or advertise contracting services while inactive. To reactivate: File reactivation application, pay reactivation fee, reinstate bond and insurance, provide current workers' comp information. Inactive status is useful for: contractors taking extended breaks, military deployment, medical leave, or temporary career changes. However, if you think you might do any contracting work during this period, maintaining active status is better – the consequences of working on an inactive license are the same as working without a license.
What if I want to surrender or cancel my license?
You can voluntarily surrender your license at any time by submitting a written request to CSLB. Before surrendering, consider: All current projects must be completed or properly transitioned to another licensed contractor, any outstanding complaints or disciplinary actions must be resolved, you cannot perform contracting work after surrender, getting licensed again later requires starting the entire application process over (new exams, new application, new fees). Reasons contractors surrender licenses: retiring from contracting, changing careers, financial hardship making renewal unaffordable, moving out of state permanently. If you're surrendering due to temporary circumstances, inactive status might be a better option. If there are pending complaints or investigations, CSLB may not allow you to surrender until issues are resolved.

⚖️ Legal & Compliance

What are the penalties for contracting without a license?
Operating without a proper license is a serious offense with severe consequences: Criminal Penalties: Misdemeanor charge, up to 6 months in county jail, fines up to $5,000, or both. Second offense can result in higher fines and longer jail time. Civil Penalties: Cannot sue to collect payment for work performed (even if work was perfect), cannot file mechanics liens, cannot enforce contracts signed without a valid license, may be ordered to return all payments received. Administrative Penalties from CSLB: Administrative fines from $200-$15,000 per violation, orders to cease operations, difficulty obtaining license in the future, public record of violations. The risks far outweigh any perceived benefits of operating without a license. Get properly licensed before offering contracting services.
What is the 3-day right to cancel law?
California's 3-day right to cancel law protects consumers who sign home improvement contracts at their residence (not at your business office or a neutral location). You MUST provide two copies of a "Notice of Right to Cancel" form at the time of contract signing. This gives customers 3 business days to cancel without penalty or reason. Key requirements: Notice must be in specific format (available from CSLB), must be in the same language as the contract if contract isn't in English, must clearly state cancellation deadline, customer keeps one copy, you keep signed copy. If you fail to provide proper notice: Customer can cancel at ANY time (even after work is complete), you may be required to return all payments, you face penalties and fines from CSLB, customer can file complaints. Exceptions: Contracts signed at your business office, contracts under $500, emergency repairs where customer waives the 3-day period in writing.
When do I need building permits?
Most construction, alteration, or repair work requires permits from the local building department. Permit requirements vary by jurisdiction, but generally required for: Structural work (adding/removing walls, beams, roofs), electrical work (new circuits, panels, rewiring), plumbing work (new fixtures, gas lines, sewer lines), HVAC installation or replacement, room additions or conversions, deck or patio construction, fencing over certain heights. Generally NOT required: Minor repairs, painting, flooring, cabinet installation, minor landscaping. However, verify with your local jurisdiction – requirements vary. Working without required permits can result in: Stop work orders, substantial fines ($1,000-$20,000+), requirement to remove completed work for inspection, inability to sell property until corrected, increased liability if problems occur, insurance claim denials. Always pull required permits – the costs and delays are minimal compared to the risks of proceeding without them.
What should I include in my contracts?
Every contract should include essential elements to protect both you and your client: Contractor information: Company name, license number, address, contact information. Client information: Name, property address, contact information. Detailed scope of work: Specific work to be performed, materials specifications, any exclusions or items not included. Payment terms: Total contract price, payment schedule, what triggers each payment, acceptable payment methods. Timeline: Start date, estimated completion date, conditions that may cause delays. Change order process: How changes will be documented and priced. Warranty information: What work is warrantied and for how long. Insurance verification: Proof of liability and workers' comp insurance. Permit responsibility: Who obtains and pays for permits. Lien release provisions: How lien releases will be handled. Dispute resolution: How disagreements will be resolved. Required legal notices: 3-day right to cancel (if applicable), mechanics lien warning, arbitration clauses if used. Both parties should sign and date the contract, and each should receive a complete copy.
What are mechanics liens and when can I file one?
A mechanics lien is a legal claim against a property to secure payment for labor or materials provided. It's one of the most powerful tools contractors have to collect payment. Who can file: Licensed contractors, subcontractors, material suppliers. When to file: After work is performed or materials delivered but payment hasn't been received. Timeframes are strict – generally you must file preliminary notice within 20 days of starting work, and file the actual lien within 90 days of project completion or last work performed. Process: Serve preliminary notice (required for most projects), complete work, send payment demand, file lien with county recorder if not paid, potentially foreclose on lien (lawsuit) if necessary. Requirements: Must have valid contract, must be properly licensed during all work, must follow all notice and timing requirements, must accurately describe work and property. Consequences of filing: Clouds property title (property can't be sold/refinanced until resolved), motivates payment, but can damage client relationships. Filing invalid liens can result in serious penalties. Consider consulting an attorney before filing.
How do I handle customer complaints?
Handling complaints professionally protects your reputation and license. Best practices: Respond promptly (within 24-48 hours) to all complaints. Listen carefully and acknowledge the customer's concerns without being defensive. Document everything: conversations, emails, photos, agreements. Investigate thoroughly: visit the site, inspect the work, consult with your crew. Determine if the complaint is valid: Is there actually a problem? Did you fail to meet contract terms? Is it a misunderstanding? Propose a fair solution: If the complaint is valid, fix it promptly at your cost. If it's a misunderstanding, explain clearly with reference to the contract. If customer is unreasonable, document your position and attempts to resolve. Follow through completely on any agreed resolution. If you cannot resolve the complaint: Customer may file a complaint with CSLB, which will investigate. Having documentation of your good-faith efforts to resolve issues shows CSLB you operate professionally. Consider mediation through a neutral third party. Consult with your attorney if the situation escalates to threats of litigation. Most complaints can be resolved through professional, responsive communication.
What happens if someone files a complaint against me with CSLB?
CSLB investigates complaints to ensure contractors comply with laws and regulations. The process: Complaint filed: Customer submits complaint to CSLB. CSLB reviews: Determines if complaint warrants investigation. Notice to contractor: You receive formal notice of the complaint. You must respond within specified timeframe (usually 15-30 days). Investigation: CSLB investigator reviews evidence from both parties, may visit jobsite, may interview parties and witnesses. Findings: CSLB determines if violations occurred. Possible outcomes: No violation found (complaint dismissed), violation found requiring corrective action (fix the work, mediation, settlement), citation issued (fines typically $100-$5,000), license suspension for serious or repeated violations, license revocation for severe violations or failure to comply with orders. Your responsibilities: Respond promptly and completely to all CSLB communications, provide all requested documentation, cooperate fully with investigations, take corrective action if violations found, pay any fines or penalties. Ignoring CSLB can result in automatic license suspension. Having documentation of contracts, communications, photos, and good-faith efforts to resolve issues is crucial if complaints are filed.

📞 Getting Help

Still Have Questions?

The 9th Floor has helped over 1,000 contractors successfully navigate the licensing process since 2012. We provide comprehensive support at every stage of your contracting career:

  • Complete application preparation and submission assistance
  • Experience documentation guidance and verification
  • Comprehensive exam preparation including study materials, practice exams, and test-taking strategies
  • Business entity formation (LLC, Corporation, Sole Proprietor setup)
  • Bonding and insurance procurement and guidance
  • License renewal and maintenance support
  • Compliance assistance and problem resolution
  • Adding classifications to existing licenses
  • Business name changes and entity restructuring
  • Contract templates and legal document review

📧 Contact The 9th Floor today for personalized assistance with your contractor licensing needs!
We're here to make compliance simple and help you succeed.